r-pod Nation Homepage R-Pod Travel Trailers At Jeff Couchs RV Nation
Forum Home Forum Home > Forest River r-pod > r-pod Owners Registry
  New Posts New Posts RSS Feed - Purchasing from Couch's RV
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Purchasing from Couch's RV

 Post Reply Post Reply Page  <123>
Author
Message
mustangcamper View Drop Down
Newbie
Newbie


Joined: 18 Jul 2010
Location: Dawsonville, Ga
Status: Offline
Points: 36
Post Options Post Options   Thanks (0) Thanks(0)   Quote mustangcamper Quote  Post ReplyReply Direct Link To This Post Posted: 30 Jul 2010 at 4:05pm
Thanks for all the great input. I have officially ordered my new 175 from Couch's RV. I will pick it up on Aug. 27th. I can't wait. Brannon and Dave have be very helpful. Thanks again and happy podding!!
Mustangcamper
Sharon & Carrie
rpod 175 Slipper-pod
2009 Jeep Grand Cherokee Laredo V6
Back to Top
argh6 View Drop Down
Groupie
Groupie
Avatar

Joined: 29 Jul 2010
Location: Phoenix, AZ
Status: Offline
Points: 83
Post Options Post Options   Thanks (0) Thanks(0)   Quote argh6 Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jul 2010 at 12:01am
Congrats!
Jerry, Julie, Kaiti, & Abbi ~ Phoenix, AZ ~ 2010 172T ~ 2004 Acura MDX
Back to Top
ToddsPod View Drop Down
Newbie
Newbie
Avatar

Joined: 24 Jun 2010
Location: Conroe, Texas
Status: Offline
Points: 36
Post Options Post Options   Thanks (0) Thanks(0)   Quote ToddsPod Quote  Post ReplyReply Direct Link To This Post Posted: 11 Aug 2010 at 4:23pm
Originally posted by George George wrote:

We bought ours from Couch's also because of the 2,000 dollars savings compared to an RV dealer 3 miles down the road that was unwilling to lower their price.  So far, I cannot complain about the service we've gotten from Couch's.Thumbs Up  I cannot say the same thing about FR though.Unhappy  
 
We had a similar experience with RVMax in Whitesboro, TX (North of Dallas) We drove 400 miles to get it there because it was $1000's less than our local dealer as well as anywhere else we could find on the internet. Taking delivery was a smooth transaction, too. I'd highly recommend them.
 
Big smileRVMAX.comBig smile
 
 

'10 Forest River R-Pod 172
'06 Dodge Grand Caravan
Back to Top
Tamms View Drop Down
Groupie
Groupie
Avatar

Joined: 03 Aug 2010
Location: Ohio
Status: Offline
Points: 89
Post Options Post Options   Thanks (0) Thanks(0)   Quote Tamms Quote  Post ReplyReply Direct Link To This Post Posted: 11 Aug 2010 at 7:05pm
We bought from Couch's also (lucky for us they're our local dealer) and it could not have gone better. Jeff himself put on the temp tags and took our pictures (and hubs took his).
Tammy, Robert, and Linus the morkie (Two & a Half Nerds)
'10 RP-174 (Nerd Pod)
'07 Dodge Ram 1500 quadcab
Back to Top
RpodMan View Drop Down
Newbie
Newbie


Joined: 27 Feb 2009
Status: Offline
Points: 26
Post Options Post Options   Thanks (0) Thanks(0)   Quote RpodMan Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2010 at 11:29am
George-  Keep in mind that your purchasing dealer (IE local dealer)  should also be primarily resonsible for your required needs from the dealer.  Many customers from Couchs are under the impression tha that the FR factory is responsible for your warranty inquiries.  When you buy a Ford do you take it back to Detroit for repair?  No, you go to your local ford dealer.  Couchs will gladly sell you a trailer but will they be there to service it when you go back to wherever you are from?
Also keep in mind that this is not an unbiased website.  I'm sure negative feedback about Couch's does not get posted like the positive feedback does. 
Back to Top
PodPatrol View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 24 Sep 2009
Status: Offline
Points: 22287
Post Options Post Options   Thanks (0) Thanks(0)   Quote PodPatrol Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2010 at 11:35am
We bought at Couch's and was able to get a few things addressed locally.
The local dealer welcomed the work.
But I'm sure this is not always the case.
Back to Top
pepperpod View Drop Down
Senior Member
Senior Member
Avatar

Joined: 01 Oct 2009
Location: Central KY
Status: Offline
Points: 1420
Post Options Post Options   Thanks (0) Thanks(0)   Quote pepperpod Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2010 at 12:08pm
Originally posted by RpodMan RpodMan wrote:

George-  Keep in mind that your purchasing dealer (IE local dealer)  should also be primarily resonsible for your required needs from the dealer.  Many customers from Couchs are under the impression tha that the FR factory is responsible for your warranty inquiries.  When you buy a Ford do you take it back to Detroit for repair?  No, you go to your local ford dealer.  Couchs will gladly sell you a trailer but will they be there to service it when you go back to wherever you are from?
Also keep in mind that this is not an unbiased website.  I'm sure negative feedback about Couch's does not get posted like the positive feedback does. 
RpodMan
We have not heard from you in a long time, or have we????Stern Smile
 
We did not buy from Couch's because our local dealer matched the Couch's price.  I will say, however, that if there was  a difference of $2000 to $5000 in the purchase price, we would have gone to Couch's.  I am sure there are a lot of "dealers" who are not happy with the internet shopping that a lot of us have done.  It is time for them to "wake up and smell the coffee"!  RV purchasing has changed and the time of buyers walking in and paying the MSRP is over. 
Pepper,Coach,and Henry (a very brave little Maltese)
R Pod 172

The rewards of the journey far outweigh the risk of leaving the harbor...unknown
Back to Top
Ratdog View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 11 Mar 2010
Location: Central Florida
Status: Offline
Points: 1175
Post Options Post Options   Thanks (0) Thanks(0)   Quote Ratdog Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2010 at 12:38pm
Originally posted by RpodMan RpodMan wrote:

George-  Keep in mind that your purchasing dealer (IE local dealer)  should also be primarily resonsible for your required needs from the dealer.  Many customers from Couchs are under the impression tha that the FR factory is responsible for your warranty inquiries.  When you buy a Ford do you take it back to Detroit for repair?  No, you go to your local ford dealer.  Couchs will gladly sell you a trailer but will they be there to service it when you go back to wherever you are from?
Also keep in mind that this is not an unbiased website.  I'm sure negative feedback about Couch's does not get posted like the positive feedback does. 
 
Do you believe there is some censorship or filtering of postings going on here to make Couch's always look good? I haven't seen any evidence of that myself.
 
Actually, your message wasn't particularly positive towards Couch's and yet it made it on the board Wink.
 
Take care,
-- Steve

Steve, Anne, and Paige the Rat Terrier
2013 Lexus RX 450h Hybrid AWD
2011 RP-177 (aka: The Circus Wagon)
Back to Top
Tamms View Drop Down
Groupie
Groupie
Avatar

Joined: 03 Aug 2010
Location: Ohio
Status: Offline
Points: 89
Post Options Post Options   Thanks (0) Thanks(0)   Quote Tamms Quote  Post ReplyReply Direct Link To This Post Posted: 12 Aug 2010 at 12:54pm
Originally posted by RpodMan RpodMan wrote:

George-  Keep in mind that your purchasing dealer (IE local dealer)  should also be primarily resonsible for your required needs from the dealer.  Many customers from Couchs are under the impression tha that the FR factory is responsible for your warranty inquiries.  When you buy a Ford do you take it back to Detroit for repair?  No, you go to your local ford dealer.  Couchs will gladly sell you a trailer but will they be there to service it when you go back to wherever you are from?
Also keep in mind that this is not an unbiased website.  I'm sure negative feedback about Couch's does not get posted like the positive feedback does. 
What would happen if a person moves to another area? Would the new local dealer refuse to service the RV because it was not purchased from them? I have moved locations and had to take my car that I puchased elsewhere to the local dealer here....no probs. People move a lot more today than they used to and in this economy I do not think any dealer would be wise to refuse work on a recreational vehicle. Just my opinion though.
Tammy, Robert, and Linus the morkie (Two & a Half Nerds)
'10 RP-174 (Nerd Pod)
'07 Dodge Ram 1500 quadcab
Back to Top
George View Drop Down
Senior Member
Senior Member
Avatar

Joined: 20 Feb 2010
Location: SE Michigan
Status: Offline
Points: 133
Post Options Post Options   Thanks (0) Thanks(0)   Quote George Quote  Post ReplyReply Direct Link To This Post Posted: 15 Aug 2010 at 4:57am
Originally posted by RpodMan RpodMan wrote:

George-  Keep in mind that your purchasing dealer (IE local dealer)  should also be primarily resonsible for your required needs from the dealer.  Many customers from Couchs are under the impression tha that the FR factory is responsible for your warranty inquiries.  When you buy a Ford do you take it back to Detroit for repair?  No, you go to your local ford dealer.  Couchs will gladly sell you a trailer but will they be there to service it when you go back to wherever you are from?
Also keep in mind that this is not an unbiased website.  I'm sure negative feedback about Couch's does not get posted like the positive feedback does. 


Sorry for not getting back sooner — we've been out camping in our Escape Pod. 

I am not exactly sure what I am suppose to keep in mind, however I do know that everything associated with our r-pod has worked out to our satisfaction.  We have had 2 separate issues with our r-pod the first was the bike rack adapter broke while we were carrying bikes and the second issue was the air conditioner leaked condensation inside the r-pod. 

With the bike rack adapter breaking I feel like we were given the run around a little bit by Forest River because they said that they were not responsible for the damage because we were not using "their" bike rack when the adapter welding broke.  In the end they put us in contact with their supplier for the bike rack adapter who did honor the warranty and who did pay us to have it fixed locally.  Additionally, their supplier paid for all the damage done to the bikes. 

The second issue we had with the air conditioner leaking appears to have been fixed as well.  In this case, we took it to a local r-pod dealer, who was not the one where we bought it from, and they were very gracious in every aspect of fixing the problem to our satisfaction. 

So, in the end we have saved quite a lot of money by buying from Couch's and have been able to have warranty work done locally.  It is almost like have having our cake and being able to eat it at the same time.  It has so far worked out for us.Thumbs Up
I can't stop dreaming about June 15, 2013 when we get to permanently escape in our "Escape Pod" which is a 176T towed by a Chevy van with a 5.7L engine.
Back to Top
 Post Reply Post Reply Page  <123>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.0
Copyright ©2001-2014 Web Wiz Ltd.