Purchasing from Couch's RV |
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PodPatrol
Moderator Group Joined: 24 Sep 2009 Status: Offline Points: 22287 |
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I believe that RpodMan has a right to express himself. He expressed himself without having to call anyone names. This is good !
But I must admit that the post doesn't make a lick of sense to me. (but perhaps I'm not the sharpest tool in the shed).
As far as "Ford" dealers go, there isnt a car lot in this town that has only "one" brand of car on it, used or new. There hasn't been an RV dealer that we have visited that isnt peppered with "all-kind" of models and brands of RVs. (types too!) Service work is service work, whether they get paid by the owner or the manufacturer for warrantly work. Business is Business ... but I'm sure some don't need it either.
And as far as negative feed-back about Couch's not being posted, well.... that's just not true.
There are posts here that have had a few issues with Couch's, but I'm sure that most issues, if not all, have been resolved. They specialize in New FR products and pride themselves on dealer satisfaction.
And I believe that to be true !
Actually, this forum is another tool they use to help us, help them, help us.
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David and Danette
Senior Member Joined: 31 Mar 2009 Location: Fort Myers Status: Offline Points: 317 |
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We drove up from south Florida to buy our RPod from Couch"s. My family is originally from Hamilton and that area. We had some problems but all were taken care of. The care and service at Couch"s was good. We had a minor accident with the trailer which they were responsible for, they made the repairs except for one small thing and that they offered to pay for the repair here in Florida. As far as any warranty work Camping World not far from our home will cover all warranty repairs being they are a Forest River dealer. We are thankfull for Couch"s RV efforts in making this forum possible. David and Danette
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SWFL 171
2010 Jeep Liberty |
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billooote
Newbie Joined: 07 Sep 2009 Location: piqua ohio Status: Offline Points: 30 |
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HI,
I am on a very long trip and had a problem with my battery not charging right. Being out in New mexico I call couch's and they put Steve on the phone and found out that my connection under the right side of unit was loose. Save the day for me and i hope that any of you in trouble just make the call. VERY IMPRESSED................... Got another 6000 miles to go and it is nice to know I got Backup |
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Butterfly_Lee
Senior Member Joined: 02 Jun 2009 Location: Corpus Christi Status: Offline Points: 1131 |
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Good RV tech's are worth the weight in gold, sould like couch has one. Happy travels and please post PICTURES.
Lee
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Still a work in progress, lots of pictures.
http://podterfly.blogspot.com/ |
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uphillracer
Newbie Joined: 24 Sep 2010 Location: Mobile AL Status: Offline Points: 21 |
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This was good for me to read.
We are picking up our 2011 171 at Couch's on Friday and then going back to Mobile. Brannon already identified 3 local FR dealers that can (ostensibly) do any warranty work. I expect some items may need to be done early on so I'll see how they do and how they treat me.
The pricing and on-line/telephone service and communications with Brannon and Jeff has been outstanding. I don't expect unwarranted issues related to the warranty work. I guess an iritated call to FR about a dealer's bad attitude might help correct it if encountered - I just don't expect that, especially in view of the economy and the need for business.
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Uphill, Di, Tracer & Jorja
2011 RPOD 171 2008 LR3 |
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